Terms of service

Terms of Service

Effective Date: August 31, 2026
Business Name: MedMultiSupply

Welcome to MedMultiSupply. These Terms of Service ("Terms") govern your use of the MedMultiSupply website and your purchase of products through our online store. By accessing our website or placing an order, you agree to these Terms.

1. Use of Our Website

By using the MedMultiSupply website, you agree to:

  • Provide accurate and complete information when placing an order.

  • Use the website only for lawful purposes.

  • Not attempt to interfere with or disrupt the operation or security of the website.

  • Not use the website to engage in fraudulent or unauthorized activities.

MedMultiSupply reserves the right to refuse or cancel orders that appear to involve fraudulent, unauthorized, or unlawful activity.

2. Products and Product Information

MedMultiSupply makes reasonable efforts to ensure that product descriptions, images, specifications, availability, and pricing are accurate.

However, product information may occasionally contain errors or may change without notice. MedMultiSupply reserves the right to correct errors, update product information, or modify product availability and pricing at any time.

Product images may also vary slightly from the actual product due to manufacturer updates or differences in display settings.

3. Medical Equipment Disclaimer

MedMultiSupply sells medical equipment and related products. Products sold through our website are not a substitute for professional medical advice, diagnosis, or treatment.

Customers are responsible for determining whether a product is appropriate for their intended use and, when applicable, should follow the instructions and recommendations provided by the manufacturer or an appropriately qualified healthcare professional.

MedMultiSupply does not guarantee that any product will be appropriate for a particular medical condition, patient, or intended use unless expressly stated in the product information.

4. Orders

When you place an order through MedMultiSupply, you are making an offer to purchase the selected products.

An order confirmation does not necessarily mean that MedMultiSupply has accepted the order. We reserve the right to accept, reject, or cancel an order for reasons including:

  • Product availability

  • Pricing or listing errors

  • Shipping limitations

  • Payment issues

  • Suspected fraud or unauthorized transactions

  • Other legitimate business or legal reasons

If we cancel an order after payment has been made, we will generally issue a refund for the amount charged for the canceled order.

5. Order Cancellation

Customers may request cancellation within one (1) hour of placing an order.

After one hour, an order may have entered processing or fulfillment and may no longer be eligible for cancellation.

If an order has already shipped, the customer may need to receive the shipment and follow the applicable return procedure.

6. Returns and Refunds

MedMultiSupply offers a 30-day return period for eligible products.

Customers must request a return within 30 days of receiving the product. Products must meet the requirements described in our Return & Cancellation Policy.

Customers are responsible for return shipping costs unless the product was shipped incorrectly, arrived damaged, or the issue was caused by an error on the part of MedMultiSupply.

Certain medical equipment may be non-returnable because of health, hygiene, safety, regulatory, customization, or single-use considerations.

For complete information, customers should review our 30-Day Return & Cancellation Policy before purchasing.

7. Pricing and Payment

All prices displayed on the website are subject to change without notice.

Customers are responsible for providing valid payment information and ensuring that they have authorization to use the payment method provided.

MedMultiSupply reserves the right to correct pricing errors and, when necessary, cancel an order affected by an incorrect price.

8. Shipping and Delivery

MedMultiSupply will ship orders to the address provided by the customer during checkout.

Customers are responsible for providing accurate shipping information. MedMultiSupply is not responsible for delays or additional costs resulting from an incorrect or incomplete shipping address provided by the customer.

Delivery estimates are estimates and are not guaranteed unless specifically stated otherwise.

Once an order has been shipped, customers may be provided with tracking information when available.

9. Third-Party Manufacturers

Some products sold by MedMultiSupply are manufactured by third-party companies.

Manufacturer warranties, instructions, specifications, limitations, and requirements may apply to individual products.

Where applicable, customers should review the manufacturer's documentation and warranty information included with the product.

10. Intellectual Property

All website content belonging to MedMultiSupply, including logos, text, graphics, images, designs, and other materials, is protected by applicable intellectual-property laws.

You may not reproduce, copy, distribute, modify, or use MedMultiSupply's content for commercial purposes without written permission.

11. Limitation of Liability

To the extent permitted by applicable law, MedMultiSupply will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

12. Website Availability

MedMultiSupply does not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend or modify the website for maintenance, updates, security purposes, or other operational reasons.

13. Changes to These Terms

MedMultiSupply may update these Terms of Service from time to time.

Updated Terms will become effective when posted on the website unless otherwise stated. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

14. Governing Law

These Terms shall be governed by the applicable laws of the jurisdiction in which MedMultiSupply operates, without regard to conflict-of-law principles.

 

By using the MedMultiSupply website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service and the applicable store policies.